Portfolio
Some of my work.
Not all of my work can appear in my portfolio, but this is a good sampling of some of my best work.
This work spans multiple industries, across multiple continents, but all are about partnering with clients to merge best methodologies, practices, and tools into experience strategies custom-fit to bring the most business value.
Electronic Immigration System
Password protected. The Electronic Immigration System (ELIS) provides US Citizenship and Immigration Service officers and contractors with tools to quickly, accurately, and efficiently review and process the world’s applications for US immigration benefits.
Fee Processing Next Generation
Fee Processing Next Generation (FPNG) streamlined and standardized the US Patent and Trademark Office’s (USPTO) public collection and internal tracking of approximately $3 billion in annual revenue.
Fannie Mae Connect
Password protected. This discovery effort helped the client, one of the world’s largest mortgage institutions, better understand their users’ motivations and goals – creating a future-state vision to turn mountains of “unactionable” date into a powerful decision enablement platform.
Pathway Studio
This award-winning tool enables the creation of interactive visualizations of data which model the impact of gene expressions and protein interactions, allowing for a better understanding of diseases and streamlining the drug discovery process.
Absher Government Services Portal
Absher (أبشر meaning “good news” or “it’s done”) is a multi-channel platform for over 160 government services including renewing passports and driver’s licenses, receiving and paying speeding tickets, applying for Hajj permits, and making appointments, when needed.